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Privacy Policy

Last updated: 21 October 2019

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Opulet Pty Ltd (ACN 635 236 421) (Opulet or we or us) is committed to protecting and respecting your privacy and personal information in accordance its obligations under the Privacy Act 1988 (Cth) (the Act).

 

This Policy sets out:

 

• how and why we collect, use and manage your personal information; and
• what controls you have over your personal information in our possession.

 

This Policy is subject to change in our discretion at any time without notice. The current version will always be available on our website at www.opulet.com.au/privacypolicy

 

TYPES OF PERSONAL INFORMATION OPULET COLLECTS

 

Opulet will only solicit and collect personal information which is reasonably necessary for us to:

  • provide you with quality financial products or services;

  • consider applications you make to Opulet;

  • maintain your contact details; and

  • comply with our legal obligations.

 

The personal information we collect may relate to:

  • the products and services Opulet provided to you;

  • your financial interests; and

  • personal details such as your name, address, phone and email address, bank account details and tax file numbers.

 

HOW OPULET COLLECTS PERSONAL INFORMATION

 

Opulet will only collect personal information by lawful and fair means.

 

Opulet may collect personal information about you when:

  • you access or use our website;

  • you communicate with our employees, clients or service providers;

  • you deal with us in the course of our business;

  • we solicit it from third party information providers in the course of our business

 

If we solicit personal information about you, we will generally collect that information directly from you unless it is unreasonable or impracticable for us to do so.

 

It is generally not practicable for us to deal with persons on an anonymous or pseudonymous basis due to the nature of our business.

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HOW OPULET STORES AND PROTECTS PERSONAL INFORMATION

 

Opulet may hold personal information in physical documents and in electronic form. Physical files will be kept securely inside our access controlled premises. Electronic files are only accessible through our secure network.

 

We will take reasonable steps to:

  • ensure that personal information we collect is accurate, up-to-date, complete and relevant, other than where information is collected for use at a particular point in time;

  • ensure that personal information we use and disclose is accurate, up-to-date, complete and relevant, having regard to the purposes for which it to be used and disclosed;

  • protect personal information from misuse, interference and loss, and from unauthorised access, modification or disclosure;

  • destroy or de-identify personal information which we no longer need for the purposes for which it was collected, except where it is necessary to retain it in order to maintain ongoing records for our clients.

 

Opulet does not guarantee that the internet is a secure medium or that information provided through this website will be secure in all circumstances. Opulet uses ‘cookies’ to improve the usage and experience of the website.

 

Links to third-party websites may appear on our website. Your use of those links is entirely at your own risk and we make no representation or warranties regarding third parties’ privacy practices.

 

WHY OPULET COLLECTS, HOLDS, USES AND DISCLOSE PERSONAL INFORMATION

 

Opulet collects, holds, uses and discloses personal information for the purposes it was disclosed to Opulet.

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This includes:

  • providing financial products and services;

  • administering its managed investment schemes;

  • communicating with investors and clients;

  • facilitating interactions in the ordinary course of operating our business;

  • payment and billing purposes;

  • storing information at third-party data centres;

  • complying with our legal obligations; and

  • other purposes identified at the time of collection.

 

We may also use or disclose personal information for secondary purposes where it would be reasonable to expect us to do so, and that secondary purpose is related to the primary purpose for which the personal information was collected.

 

Opulet may disclose personal information to third-parties overseas for the purposes for which we collect and use that information. We will attempt to ensure that persons to whom the disclosed personal information have comparable rights in relation to that information once disclosed overseas.

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HOW YOU CAN ACCESS AND CORRECT PERSONAL INFORMATION

You can access and update your personal information that is held by us by contacting Opulet at:

 

By mail:

By email: team@opulet.com.au

 

Opulet will respond to those requests within a reasonable period in accordance with our obligations under the Act. If we refuse a request to access or update personal information, where reasonable, we will provide our reasons for doing so and information about your ability to complain about such refusal.

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COMPLAINTS

If you have any questions or feedback regarding this Policy, or wish to make a complaint about the way your personal information has been handled, please contact Opulet at:

 

By mail:

By email: team@opulet.com.au

 

We will investigate and attempt to resolve your complaint in accordance with our obligations under the Act. If you are not satisfied with the outcome of this process, you may contact the Office of the Australian Information Commissioner.

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